Reference

Privacy Policy for poco55 Accounts

Clear account-data choices sit alongside every poco55 account step, from phone verification to access through a mobile browser in Bandung.

Account clarityCookie choicesWallet recordsContact path
poco55 Privacy Policy for poco55 Accounts
CONTACT ROUTES

Ask About Your Privacy Policy

A direct support request is the quickest way to ask what we hold about your account or why a particular detail appears in a wallet record.

Account questions Use the signed-in support route for a copy request, correction request or question about…
Wallet records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the payment…
Access concerns If a mobile browser, cookie setting or sign-in check blocks your privacy request, tell…
DATA HANDLING

What We Do With Your Details

We keep this Privacy Policy practical: each data category has a purpose linked to account access, security, support or transaction reconciliation.

Account records

We use your phone number and verification result to create, maintain and protect your account. If you ask us to change a key detail, we may repeat an account check before applying the change so another person cannot take control through a support request.

Cookies

Cookies and similar browser signals can remember a session, preserve a selected setting and help us detect unusual access. You can clear or restrict cookies in your browser, though sign-in and account confirmation may then require extra steps.

Device security

We may record device type, operating system, browser details and access time when you open the mobile or desktop path. These signals help us investigate a sign-in concern involving your account without treating the device itself as your identity.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained to match a transaction question to your account. We do not need your wallet password for that check, and you should not send it in a request.

Retention choices

We retain records for as long as needed for the purpose described here, account security, dispute handling or applicable legal duties. If you request deletion, we explain which details can be removed and which must remain for a stated reason.

Request changes

You can ask us to access, correct or delete eligible personal details through the signed-in support route. Include your account phone number and a clear request; we may ask for verification before sharing or changing information.

Privacy Policy Questions Answered

These answers address the questions we expect before you open an account or contact us about stored details. They focus on the poco55 Privacy Policy, local wallet references, cookies, device signals and the steps needed to make a personal data request. If your situation is not covered, use the account support route and describe the record you want us to check.

The poco55 Privacy Policy covers account details, phone verification, sign-in activity, device signals, cookies, support messages and payment references. It explains why we use each category, how we protect account access and how you can request access, correction or deletion where local law permits.

We use your phone number to create and identify your account, complete the required verification step and connect support requests to the correct record. If you ask to change or remove it, we may verify your account first to reduce the risk of unauthorised changes.

Yes. The Privacy Policy covers transaction references connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account references. We use those records to match payment questions and account activity, and we do not need your wallet password.

Cookies can keep a signed-in session, remember a browser setting and help us identify unusual access. You can clear or restrict them through your mobile or desktop browser. After that change, your account may ask for another sign-in or verification step.

You can request a copy of eligible personal data through the signed-in support route. Include the phone number linked to your account and describe the records you want checked. We may ask for an account confirmation before sharing details or explaining any restriction.

Send a correction request through the account support route and identify the detail that needs changing. For example, you can point to a phone verification record or payment reference. We will assess the request, confirm your identity and explain the outcome under applicable law.

You may request deletion of eligible account data through support. Some records can remain when needed for security, dispute handling or legal duties. We will tell you what can be removed, what must be retained and why, with access depending on local law.